Zenklub

Head of Product

2019 — 2021

Built and scaled the product organization during Zenklub’s transition from early-stage startup to one of Brazil’s leading digital mental health platforms.

Outputs

  • Expanded Zenklub from a primarily web-based experience into multi-platform consumer and professional products.
  • Introduced product-led structures, squad organization, prioritization frameworks and execution processes across the company.
  • Led multidisciplinary teams spanning Product, Design, Engineering, Data and Growth while defining product vision and operating rituals.
  • Strengthened the launch and positioning of the B2B offering during a major scale-up period.

Outcomes

  • Grew app active users by 10x and company revenue by 11x.
  • Contributed to a 400% increase in demand-side conversion for the B2B product.
  • Helped scale Zenklub into one of the leading digital mental health platforms in Brazil.
  • Reached top ratings on both the Apple App Store (4.8) and Google Play Store (4.7).

Focus areas

Mental healthMarketplace growthMobile productsB2B expansionProduct organization

Selected work

An app providing easy access to mental health professionals and tools, including self-care and therapy resources.

A website focused on being a first touchpoint for people with mental health needs, supported by extensive SEO work to rank highly on Google for mental health-related searches.